Western Governors University (WGU) C208 Change Management and Innovation Practice Exam

Bridges' Transitional Model outlines a structured approach to understanding how individuals experience change. The model is divided into three distinct stages: Ending, Neutral Zone, and New Beginning.

The "Ending" stage signifies the conclusion of the current state, where individuals are encouraged to let go of old ways and acknowledge what is coming to an end. This stage can often involve feelings of loss but is essential for moving forward, as it helps facilitate the transition from one state to another.

The "Neutral Zone" represents the period of uncertainty that follows the ending phase. During this stage, individuals may feel disoriented as they are no longer in their previous state but have not yet fully embraced the new reality. This phase is critical for exploration and adaptation, offering the opportunity for individuals to process the changes and begin to envision what lies ahead.

Finally, the "New Beginning" stage introduces the new reality or state after the transitions have been made. In this phase, individuals start to embrace new changes, develop new behaviors, and ultimately commit to the new system, allowing them to move forward with confidence.

The other options do not accurately represent the framework developed by Bridges. Understanding these stages helps organizations manage change more effectively by addressing the emotional and psychological aspects of the transition process