What is the first step in Lewin's Change Management Model?

Study for the WGU C208 Change Management and Innovation Exam. Prepare with comprehensive quizzes, detailed explanations, and helpful tips to ace the test. Get ready for your success!

The first step in Lewin's Change Management Model is unfreezing. This step is crucial because it prepares the organization for change by creating awareness of the necessity for change. During the unfreezing phase, the focus is on challenging the current state of affairs and recognizing that existing behaviors, processes, or structures are no longer effective or optimal. This involves addressing any resistance to change and motivating individuals to let go of old habits or mindsets that may hinder progress.

By effectively unfreezing, leaders can create a solid foundation for implementing new practices or changes. This ensures that individuals within the organization are psychologically ready and willing to embrace the upcoming transition. After successfully unfreezing, organizations can then move on to transforming or implementing the change, followed by the refreezing stage, which solidifies the new behaviors or processes into the everyday operations. Each phase is interconnected, but unfreezing is essential as it lays the groundwork for effective change management.

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